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Brsocade Adapters Troubleshooting Guide 31
53-1001253-01
FCoE and Fibre Channel problems
2
4. Possible Cause: The FC-MAP on the FCoE switch is not set for a VLAN with FCF capability.
Action: Verify if the FC-MAP on the switch is set for a VLAN with FCF capability using appropriate
Fabric OS command on the attached switch. Refer to the Fabric OS Command Reference
Manual for more information.
Action: Set the FC-MAP for a VLAN with FCF capability using the appropriate Fabric OS
command on the attached switch. Refer to the Fabric OS Command Reference Manual for
more information.
5. Possible Cause: The FCoE Login group is not created on the FCoE switch, not allowing all
VF-Ports to be part of the login group.
Action: Verify if FCoE Login group is created on switch using the appropriate Fabric OS
command. Refer to the Fabric OS Command Reference Manual for information.
Action: Create an FCoE login group on the switch using the appropriate Fabric OS command.
6. Possible Cause: PFC (priority flow control), CEE Map, and FCoE Map is not configured correctly
on the FCoE switch.
Action: Refer to “CEE is not enabled” on page 32.
I/O problem on connected FCoE device
There is an I/O problem on a connected FCoE device.
1. Possible Cause: Link between CNA and switch is down.
Action: Refer to “FCoE link is down” on page 30.
Action: Refer to “CEE is not enabled” on page 32.
2. Possible Cause: PFC (priority flow control), CEE Map, and FCoE Map is not configured correctly
on the FCoE switch.
Action: Verify configuration using the appropriate Fabric OS command on the attached switch.
Refer to the Fabric OS Command Reference Manual for information.
Action: Configure PFC using the appropriate Fabric OS command on the attached switch while
in switch configuration mode.
3. Possible Cause: Zoning is configured incorrectly on FCoE switch.
Action: Verify zoning configuration on the attached switch using the appropriate Fabric OS
command. Refer to the Fabric OS Command Reference Manual for more information.
- Brocade Adapters 1
- Document History 2
- Contents 3
- About this Document 9
- CNA support 10
- Fabric OS and switch support 10
- Host operating system support 10
- HBA support 11
- What’s new in this document 12
- Document conventions 13
- Notes, cautions, and warnings 14
- Key terms 14
- Notice to the reader 15
- Additional information 15
- Providing details for support 16
- Command Function 17
- Document feedback 18
- In this chapter 19
- Gathering problem information 20
- TABLE 1 Topology map details 21
- Isolating Problems 23
- How to use this chapter 24
- Isolate adapter problems 24
- General HBA and CNA problems 26
- Port link is not active 27
- • The agent is not running 30
- BCU version mismatch warning 33
- HBA problems 34
- UEFI boot problems 35
- • Reseat the adapter 36
- BIOS boot problems 37
- LUN not visible from host 38
- Configuration menu 38
- • nm-tool 40
- Poor network performance 45
- FCoE link is down 48
- CEE is not enabled 50
- Application Tool References 51
- Information Chapter 52
- Tools for Collecting Data 57
- Data to provide support 58
- Support Save 60
- Support Save differences 62
- • authUtil 63
- • cfgShow 63
- Adapter event messages 65
- Host system logs 66
- HCM logs 67
- Logging levels adjustment 68
- Port logging level 69
- Statistics 70
- CEE statistics (CNA only) 71
- CEE query (CNA only) 71
- FCoE statistics (CNA only) 74
- Fabric statistics 74
- IOC statistics 75
- Logical port statistics 76
- Port statistics 77
- Remote port statistics 77
- VLAN Statistics (CNA only) 79
- Diagnostics 80
- • Internal 81
- • External 81
- PCI loopback test 83
- Memory test 84
- Adapter temperature 84
- Ping end points 84
- Trace route 85
- Echo test 86
- SCSI test 86
- Collecting SFP data 87
- Collecting port data 88
- Authentication settings 91
- Persistent binding 93
- Performance optimization 95
- Solaris tuning 96
- Windows tuning 96
- Tuning network drivers 97
- Linux tuning 98
- VMware tuning 99
- 53-1001253-01 100
- Event Message Reference 101
- TABLE 9 Driver event messages 102
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