Brocade Communications Systems BR-1020 Anleitung zur Fehlerbehebung PDF herunterladen (Seite 33)

Brsocade Adapters Troubleshooting Guide 15

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General HBA and CNA problems

Files needed for bfad.sys message appears

If a “Files needed for bfad.sys” message appears on Windows systems when removing a driver,

refer to the following descriptions of possible causes and recommended actions to help resolve the

problem.

Possible Cause: This occurs if you perform the following sequence of steps:

1. Install the driver using the driver installer program (brocade_installer.bat) or Brocade Adapters

Software Installer (GUI or command-based application).

2. Uninstall the Brocade adapter using Windows Device Manager.

3. Re-install the driver using the driver installer program (brocade_installer.bat) or Brocade

Adapters Software Installer (GUI or command-based application).

4. Uninstall the driver using the driver installer program (brocade_installer.bat) program.

Action: To avoid this problem, do not uninstall the driver using the Device Manager if you have used

the Brocade installer driver installer programs to install driver instances. Always use the Brocade

installer programs. If only one driver is present in the system, then the Brocade programs also

remove the Fibre Channel devices from the Device Manager.

Cannot roll back driver on all adapter instances using Device Manager

If you cannot roll back the driver for all adapter instances using Windows Device Manager, refer to

the following descriptions of possible causes and recommended actions to help resolve the

problem.

Possible Cause: Installing the driver using the Brocade driver installer program

(brocade_installer.bat) or Brocade Adapters Software Installer (GUI or command-based

application), then rolling back driver adapter instances using the Device Manager.

Actions: Perform the following actions:

• Install the driver for each adapter instances using the Device Manager, then roll back the driver

using Device Manager.

• Use the driver installer program (brocade_installer.bat) or Brocade Software Installer (GUI or

command-based application) to install or upgrade the driver, then use the Brocade Software

Uninstaller to roll back drivers on all adapter instances in one step.

BCU version mismatch warning

BCU output includes warning about version mismatch.

Symptom: Output from BCU commands has following warning message.

WARNING: BCU and Driver versions don’t match !!!

Possible Cause: Installation may be incomplete. Either the BCU or one or more driver instances

were not upgraded to the latest version.

Action: Remove the driver package, then reinstall. Refer to the “Installation” chapter in the Brocade

Installation and Reference Manual.

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Brocade Communications Systems BR-1020 Anleitung zur Fehlerbehebung Seite 33