Brocade Communications Systems BR-1020 Anleitung zur Fehlerbehebung PDF herunterladen (Seite 28)

10 Brsocade Adapters Troubleshooting Guide

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General HBA and CNA problems

Errors when installing brocade_driver_linux_<versions>.tar.gz package

If errors occur when installing the noarch brocade_driver_linux_<versions>.tar.gz driver package,

refer to the following descriptions of possible causes and recommended actions to help resolve the

problem.

Possible Cause: Appropriate distribution kernel development packages are not installed on your

host system for the currently running kernel.

Action: If you are installing the noarch driver package, the driver module compiles on the system

during installation. If driver build errors result when you install the package, verify that the

appropriate distribution kernel development packages are installed on your host system for the

currently running kernel. These should include the gcc compiler and the kernel sources. If these

are not installed, you may need to reinstall the operating system before continuing installation. Be

sure to “install everything” including the developer library options.

Installer program does not autorun (Windows only)

If the installer program does not automatically run from the CD that you create with the ISO file

containing all supported software installation packages, refer to the following descriptions of

possible causes and recommended actions to help resolve the problem.

NOTE

This ISO file can be downloaded from the CNA and HBA websites (www.brocade.com/cna or

www.brocade.com/hba).

Possible Cause: Autorun is not enabled on your system.

Action: Refer to “Installer program does not autorun (Windows only)” on page 10 for more

information to isolate this problem.

Host system freezes or crashes

If the BIOS and the operating system recognize the adapter, but the host system freezes or crashes

during startup and does not boot, refer to the following descriptions of possible causes and

recommended actions to help resolve the problem

Possible Causes:

• Faulty fiber optic cabling and connections.

• Faulty or unseated SFPs or unsupported SFPs.

• Conflicts with port operating speed or topology of attached devices.

• Adapter not compatible with host system.

Action: Disconnect all devices from the adapter, then reboot the host system.

• If the system does not freeze when rebooted and operates correctly, use the following

information to resolve the problem:

a. Check for faulty cable and cable connections.

b. Try rebooting the system without any connectivity to the switch. This will help isolate any

hang caused by switch and device interactions.

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Brocade Communications Systems BR-1020 Anleitung zur Fehlerbehebung Seite 28